FAQ

Gelato has less fat, less sugar and less air!

Gelato is made with dairy while sorbetto is dairy free; sorbetto is typically made with fruit and water.

The term for the amount of air whipped into ice cream is “overrun.” Typically ice cream contains 80-90% overrun, our gelato and sorbetto have only 30-35% overrun. A lower amount of air getting whipped into our gelato means you end up with a denser final product, resulting in more flavour per bite.

We use nothing artificial, ever! Our stabilizer comes from plants and, aside from the natural sugars found in fruit, we use cane sugar to sweeten our gelato and sorbetto.

Take a read through our allergen memo to help you make a decision that is right for you!

Yes! Our production facility does not use ingredients containing gluten. That means almost all of our flavours are free of gluten. Look for the Certified Gluten Free Logo on our package.

Never say never!

We love ideas! We’ve even brought a couple fan favourites to life (Hello, Birthday Cake Timbit!)  Shoot us a note at hello@righteousgelato.ca

They sure are! PET plastic is one of the most widely recycled materials. Take a look at our Impact Page for more information and find out how you can #recyclehappiness, too!

We do for our Calgary fans! Choose up to three of our current flavors from our website and we will create a layered Gelato Cake for you. Additionally, we offer the option to add custom text on top. Simply contact us to place your order at 403-452-3150 or hello@righteousgelato.com. 

Yes! You can get Righteous just about anywhere you shop in Canada and select stores in USA! Enter your postal code right here to find the store closest to you. 

That’s no good! If you’re looking for a specific flavour you can use our Where To Buy map to locate the store carrying it closest to you. If you don’t have any luck there just bring this letter to your favorite retailer to request that they order it in for you.

Yes! Please place your order through Calgary Curbside. Once your order is ready, we will let you know and you can pick it up locally at #110-221 19 Street SE on Tuesdays, Thursdays, Fridays: 10am - 6pm.

Yes, we do! You can purchase a gift card either in our cafe or through our online store.

Oh no! Sounds like your pint may have been left out of the freezer too long during transportation. Please email hello@righteousgelato.ca and we’ll make it right!

If you’re afraid that your pint has been tampered with please email hello@righteousgelato.ca and we’ll help you out.

We’re so sorry about that! Our team is aware of this issue and have implemented new steps to test tightness on each pint while we work on a longterm solution.

Meanwhile, check out this video for a step by step on how to remove a lid that has gottent stuck:
https://youtu.be/UaFxwmvDpic

If you still cannot remove the lid, please email us at hello@righteousgelato.com.

We have now transitioned to a clear label that reaches from the top of lid to the side of our label. Don’t worry although this looks like a normal piece of tape it’s actually a freezer grade adhesive.

Meanwhile, check out this video from our quality team to learn more: Tamper Proof Seal Update

Please email hello@righteousgelato.com if you have any questions or concerns.

To us it means better than expected. To be awesome, virtuous, morally right, and most of all, a beacon of amazing moments.

There are many factors, but the simplest answer is we don’t cut corners. We source the best possible ingredients as locally as possible, which costs more, but you can taste the difference. Our pints are made of recyclable plastic as opposed to wax-lined cartons which end up in landfills; these pints cost more. We pay our staff a living wage as opposed to minimum wage, and we donate significantly to our community and causes that matter to us. We are a Certified B Corporation and divert 95% of our waste from landfills. When you purchase a pint of Righteous, you are purchasing far more than just an amazing dessert; you’re supporting a company that cares about and supports their employees, the environment and our community.

That’s right! Our full team takes a lunch break together everyday, with a hot, home cooked meal. You even get to choose the menu on your birthday!

Our pints are made from PET level 1 and 2 plastics which are the most widely recycled plastics in the world and are BPA and phthalate free. 

We do our best to invest in our community whenever we can, and put priority on causes that align with our three Giving Gang pillars: reducing poverty, ending domestic violence and providing opportunities for our next generation, being the youth of tomorrow. Please fill out our donation request and we’ll see what we can do!

We do! For any occasion you can host an entire group which accommodates up to 8-10 guests. We have options for groups up to 30 guests please fill out the booking request form if you are looking to book out a class.

We are always on the lookout for talent and grit. You can see our current postings here.